Policies

Questions

If you have any questions please call 03 5974 8160 and one of our friendly staff will be happy to guide you through the process.  Or email us at lisa@starfishkidsonline.com.au

Gift Wrapping

We are pleased to offer complimentary Gift Wrapping and include a gift tag with all orders.  If you are stuck for an idea for a gift or you're not sure about kids clothing sizes please call us on +613 5974 8160.

Returns

We will accept goods for return only if they are faulty and if they are returned within 14 days of delivery.  They must be unusued, unworn and in original packaging.  Starfish Kids does not offer to pay postage costs on returned items.

To make a return please call 03 5974 8160 during business hours and advise our staff or email lisa@starfishkidsonline.com.au
Then post the item back to Shop 4, 2 Watson Rd, Mt Martha 3934